Effective Date: June 28, 2025
OLV Labs LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use the Megaton Caller app ("the App").
1. Information We Collect
a. Personal Information You Provide: When you register or use the App, we collect information such as your name, email address, phone number, and any other information you provide directly.
b. Usage Information: We collect information about how you use the App, including logs, performance data, and device information.
c. Authentication Data: We use Amazon Cognito for user authentication. Cognito manages your user credentials and profile securely.
d. Payment Information: If you make in-app purchases, payments are processed through Apple App Store or Google Play Store. We do not collect or store your payment card details.
2. How We Use Your Information
We use your information to provide, maintain, and improve the App; to authenticate and authorize your access; to communicate with you, including sending transactional notifications, updates, and support messages; to process billing and subscription information via the App Stores; and to comply with legal obligations.
3. How We Share Your Information
We share your information with service providers who help us operate the App, such as Amazon Web Services (Cognito), Twilio, and analytics providers. These providers are authorized to use your personal information only as necessary to provide services to us. We may also share your information as required by law or to protect our rights.
4. SMS Notifications and Consent
Transactional SMS Messages:
By using the Megaton app, you consent to receive transactional SMS notifications related to your scheduled calls, such as reminders, failure notifications, and transcriptions of completed calls. These messages are necessary for the operation of the service and are sent to keep you informed about the status of your calls.
Opt-In for SMS Messages:
When you sign up for the App and provide a phone number, you will be required to opt-in to receive these transactional SMS notifications. You will receive a confirmation message after signing up, such as:
"Reply YES to receive updates about your Megaton call schedule. Message and data rates may apply."
Opt-Out of SMS Messages:
You can opt-out of receiving further SMS notifications at any time by adjusting your settings within the app. If you opt out, you will stop receiving SMS messages related to your scheduled calls, but you will still be able to use the core features of the app.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.
6. Your Choices
You can update or correct your account information via the App or by contacting support. You can manage your subscription and payments through the Apple App Store or Google Play Store. You may opt out of promotional communications by following unsubscribe instructions in emails.
7. Children's Privacy
The App is not intended for use by individuals under 18 years old. We do not knowingly collect personal information from children under 18.
8. International Users
The App is intended for users located in the United States. If you access the App from outside the United States, your information may be transferred to and processed in the United States.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date above or through the App.
10. Governing Law
This Privacy Policy is governed by the laws of the State of Colorado, without regard to its conflict of law principles. Any disputes arising from this Privacy Policy or the App will be subject to the exclusive jurisdiction of the courts of Colorado.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us.